Import isn't recognizing Export

  • Resolved wputler

    (@wputler)


    8 years, 8 months ago

    I have a live site & a staging site. I installed this plugin on each site. I exported from the staging site and then when I tried to import it, I got this error:

    You must upload a .wie file generated by this plugin.

    I looked at the file – it looks like it would be an export. Here an excerpt: “{“header-right”:{“nav_menu-11”:{“nav_menu”:98,”lp_debug”:false,”lp_block_id”:””,”dw_include”:0,”dw_logged”:””,”other_ids”:””}},”sidebar”:{“genesis-club-text-20”:{“title”:”Estimate Form”,”html_title”:”Reque”

    The file is about 31K.

    https://wordpress.org/plugins/widget-importer-exporter/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Steven Gliebe

    (@stevengliebe)

    8 years, 8 months ago

    Hello,

    That message will show when:

    1. The file type is not .wie. Check that the extension is in the filename.
    2. Submit is clicked without a file being selected.

    Could you please double-check these things?

    Also try deactivating all other plugins as a test, then import, to see if there is a conflict between plugins.

    Thank you.

    Plugin Author Steven Gliebe

    (@stevengliebe)

    8 years, 7 months ago

    Please let me know if you’re still having this issue after trying my suggestions above.

    Thank you.

    Plugin Author Steven Gliebe

    (@stevengliebe)

    8 years, 7 months ago

    Assuming resolved due to no reply. If you’re still having this issue, please let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
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