intermittent Download link failures – 404 errors, return to login

Hi Ashley,

I was afraid you might have abandoned this great product! I made a small donation btw and hope you’ll come out with a PRO version!

Hitting 2 odd problems that I can not duplicate, but customers are complaining about – and once in awhile i can duplicate it temporarily.

When clicking on the download link it works for most users, perhaps 90% of the time. But in the last few months 2 problems

1 – 404 Page Not Found
2 – the user is returned to the login page (even though they are logged in)

I’ve walked through the scenario with 2 users this last week over the phone, verified they are logged in and have permissions (couldn’t reach the download page otherwise)…

So far no clue what might be causing this. Any thoughts to investigate appreciated. If i can get it working ASAP reliably, I’ll have to find another solution.

other notes: using Wishlist Member plugin
The membership site is in a folder from the root site…

http://mainsite.com
http://mainsite.com/members <- page where the downloads fail 10% of time?

Any suggestions about how to debug is appreciated.

I love your plugin and hope to be able to keep using it!

Thank you,

Peace!~

https://wordpress.org/plugins/delightful-downloads/