Customization problem

  • dreamh11

    (@dreamh11)


    8 years, 8 months ago

    After the WordPress update, I whenever I am trying to customize my current them i.e. “Responsive”, the site is opening in customizer view with all options except Widgets. Also if I am trying to change the theme of the site, its not opening in the customizer. I couldnot find the reason for such behaviour. Please help!

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  • Moderator t-p

    (@t-p)

    8 years, 8 months ago

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If all the above steps do not resolve the issue, then try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.

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