Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Kathryn Presner

    (@zoonini)

    Here are some troubleshooting steps:

    – what browser is this happening in?
    – can you try deactivating any browser add-ons or extensions and see if the issue persists?
    – try a different browser, does the issue persist?
    – try deactivating all your plugins. Does the problem persist? If the problem is gone, reactivate your plugins one-by-one, testing in between each, to find the conflict.

    Thread Starter Edwin1234

    (@edwin1234)

    Hi Kathryn,
    Thank you so much for the advice. First time I tried it with IE browser, when I used Chrome it worked fine!
    Thanks,
    Edwin

    Moderator Kathryn Presner

    (@zoonini)

    Glad to hear that!

    Which version of IE did you have trouble in, by the way?

    Thread Starter Edwin1234

    (@edwin1234)

    I had trouble with IE version 9(.0.8112.16421)

Viewing 4 replies - 1 through 4 (of 4 total)
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