Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter wilsond6

    (@wilsond6)

    Oh, I forgot to add that I disabled and activated all of the plugins to troubleshoot some of the issues I had with the latest version of WordPress.

    Thanks,

    Andrew Wilson

    Hi Andrew,
    Sorry you are having issues.

    Without a little more information, I cannot really say what might be causing the issues. Can you tell me what Theme you were using and what Theme you switched to? Also, are the redirects really ‘gone’ or are they just not working?

    Additionally, you mentioned issues with WordPress – what issues where you having with the latest version? It may be relevant to the issue.

    Warmest regards,
    Don

    Thread Starter wilsond6

    (@wilsond6)

    I switched to a new version of the enfold theme by kriesi from an older version. When I switched to the new theme it said there was an “error connecting to the database”. I contacted my hosting company and they got me back online.

    The redirects are completely gone. I have a good number and now there is nothing under your plugin.

    I had issues with my dropdowns in the widget area, they just wouldn’t come down. Also, my website would just go to a white screen after adding a featured image. Once I updated the theme, these features were completely fixed. Let me know what you think. I hope that helped.

    Thanks,

    Andrew Wilson

    Andrew,
    it looks like maybe the database was rolled back to an older version or something – can’t be sure, but that is what it sounds like.

    If the redirects are no longer int he database, then there is not any way to recover them unless you either exported a backup of them, or you have a backup of the database prior to the host company fixing the issue for you.

    Quick redirects are stored as an option and individual redirects are stored as meta data for the post/page/post_type.

    If you do have a backup and need help retrieving the data, let me know and I will try to help you out. Send an email to plugins@fischercreativemedia.com so you do not need to post anything here.

    Warm regards,
    Don

Viewing 4 replies - 1 through 4 (of 4 total)
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