Failed to load on Dropbox no email notification

  • Resolved peopleinside

    (@peopleinside)


    8 years, 9 months ago

    Hi,
    I use your plug in free for make backup of my website.

    I have activated notification email once a week when backup is done.
    Usually I receive the email when there is no errors.

    BUT

    Today when I come to plug in settings I see red line who alert the plug in was unable to upload in drop box the backup.

    I did not received any email notification of this error. You should add email error notification, not only email when all works fine.
    Maybe an option to check and to alert user if backup had some error also in upload.

    Thank you.

    https://wordpress.org/plugins/updraftplus/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Anderson

    (@davidanderson)

    8 years, 9 months ago

    Hi,

    Please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).

    It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.

    Best wishes,
    David

    Thread Starter peopleinside

    (@peopleinside)

    8 years, 9 months ago

    http://pastebin.com/5fEWjNUA

    Plugin Author David Anderson

    (@davidanderson)

    8 years, 9 months ago

    The attached log file is of a completely successful backup – was that the log you meant to attach?

    David

    Thread Starter peopleinside

    (@peopleinside)

    8 years, 9 months ago

    I only know when i was in the plug in page i had read backup upload was failed for some reason to Dropbox.

    So all week at friday i have succesfull backup, this day the backup or the upload filed, red line printed in the plug in page with the error but no notification email of unsuccessful backup.

    Plugin Author David Anderson

    (@davidanderson)

    8 years, 9 months ago

    Hi,

    What is the error message that you are seeing? Are you able to provide a link to the backup log that it is from?

    David

Viewing 5 replies - 1 through 5 (of 5 total)
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