Buggy, Hard to Setup, & Terrible Support

I liked this when I first started using the free version so I bought the licensed version, which unbeknownst to me, and not mentioned in the confusing install/upgrade instructions, promptly overwrote all of my playlists, which I then had to go back and recreate. This was no small task since all of the data, including file paths to the song files and image files, have to be added manually in the clunky back end. All kinds of boastful claims are made about how simple this player is to use and/or modify, you can change images, skins, remove social buttons etc…and for the most part, some of these are pretty straight forward for folks like me who are not developers but have a basic understanding of code. However, when I hit a snag and asked for help via the developer’s site, I was arrogantly advised to “hire a PHP developer.” Right, I’m going to hire someone and pay them $50 – $100 bucks an hour to help me troubleshoot a problem with a $25 plugin! What a jerk! Not a big deal since I can live with the limited capabilities I’m now faced with, but later on, I created a new playlist with over ten songs, again, a very labor intense operation with the clunky back end, and as soon as I go back in to modify it, lo and behold, the song order has been completely rearranged and the only way to fix it is to recreate the entire list and now all of a sudden, the playlist doesn’t appear at all on a mobile device. So once again, I contacted the arrogant developer who asked me to give him my logon credentials to my site! Huh?? I though, you must be kidding. I’m going to send my logon credentials half way around the world via email to someone I’ve never even seen. Of course, I refused. He then asks me to provide versions of the plugin, PHP, and MySQL and tells me all of this is good, if I would provide him with my credentials it would be an easy fix, so maybe I should hire a PHP developer. Yaaaaa, and I’m not supposed to be insulted by this line of BS (again). My advise to you is hire someone to teach you how to run a business, you can start with a class on basic manners and etiquette because your software is not all that. In fact, I’ve already reviewed two or three other players that put this one to shame. Cya!