Facebook Share Button not working in mobile

Resolved harshitiwari
(@harshitiwari)

8 years, 9 months ago

Hi Team,

I have installed AddtoAny plugin on my website http://www.hitbullshit.com/.
and included sharing buttons on every posts page. I am using GLADES theme.

My Facebook sharing option is not functioning properly from mobile while sharing, it is giving error “THE PAGE YOU REQUESTED CANNOT BE DISPLAYED RIGHT NOW. IT MAY BE TEMPORARILY UNAVAILABLE, THE LINK YOU CLICKED ON MAY BE BROKEN OR EXPIRED. OR YOU MAY NOT HAVE PERMISSION TO VIEW THIS PAGE”.

I have tried with many other mobiles but getting the same error and my post is not getting shared. With other sharing buttons(twitter,etc) its working perfect, only having issue with FACEBOOK.
FYI.. With desktop its working fine, only problem from the mobile sharing.

I need your immediate response on this.
Thanks alot for all your efforts to make our social sharing tasks so easy :).

Sincere regards,
Harshit

https://wordpress.org/plugins/add-to-any/

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author micropat
(@micropat)

8 years, 9 months ago

It’s a Facebook issue, not an issue with AddToAny.

Try Facebook’s URL debugger and report the issue to Facebook if it persists.

Update: Facebook has a known issue that is probably related.

Thread Starter harshitiwari
(@harshitiwari)

8 years, 9 months ago

Thanks for the quick response.
I have reported this to Facebook support forum.
https://developers.facebook.com/bugs/1756363161257412/

As is looks to be the known issue, Do we have any alternative workaround for this?
I am not that familiar with the coding to twist the plugin codes. But if you know how to skip/surpass this by making any changes to codings, that would be really helpful.

I am expecting this bcoz the issue is occurring with many users so any backdoor solution would be really helpful for us..

This is the best plugin i have ever used 🙂
Sincere Regards,
Harshit

Thread Starter harshitiwari
(@harshitiwari)

8 years, 8 months ago

Hi Team,

I got the root cause for this issue and would need your help to find the solution..

When i am sharing the post from my desktop it is generating URL as -“https://www.facebook.com/sharer/sharer.php?u=http%3A%2F%2Fwww.hitbullshit.com%2Fwp%2Fmission-impossible-5-rogue-nation-reviews%2F&t=Mission%20Impossible%205%20%E2%80%93%20Rogue%20Nation%20Reviews..%21%21&v=3”

so nothing other than URL tags here,

But when i am sharing it from any mobile then it is generating URL as –
“https://m.facebook.com/sharer.php?u=http%3A%2F%2Fwww.hitbullshit.com%2Fwp%2Fsalman-khan-recorded-title-song-of-hero-promoting-movie-in-his-own-style%2F&sid=0&app_id=966242223397117&referrer=social_plugin”
which connects using my Old HITBULLSHIT Facebook App ID – 966242223397117 which does not exists.

When i tried the same URL with my new App ID – 844331688970263 , it worked perfect and the posts are getting shared properly.

Now i need to update my Old App ID with my new App ID so that it always generate the URL using my new App ID.

Kindly let me know how to update this.
This solution will definitely be useful to others as well.
Thanks alot for your help!!

Harshit

Viewing 3 replies - 1 through 3 (of 3 total)

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