Hello,
Thank you for showing interest in the plugin.
WooCommerce stores products as “custom post type” in WordPress and the plugin monitors “custom post type” posts. Hence every change you make it will be monitored.
Would you be interested in switching off such monitoring? If yes you can disable such alerts from the enable/disable alerts node.
Please advise
Thread Starter
Az9
(@az9)
Hello,
Actually I was wondering why the plugin was not monitoring all the changes that were done to the custom post type “products” created by woocommerce.
I edited a couple of products intentionally to see if the logs where captured by the plugin and in certain instances it did, sometimes it did not.
Is there any specific pattern or change you noticed that the plugin is not capturing?
Thread Starter
Az9
(@az9)
Basically when I edit a “product”, this action doesn’t not get track by the plugin.
Previously you said: “I edited a couple of products intentionally to see if the logs where captured by the plugin and in certain instances it did, sometimes it did not.”
Can you please explain further the situation? WooCommerce has multiple custom post types. So when you edit others the plugin captures the change but when you change a custom post type product the plugin does not?
Thread Starter
Az9
(@az9)
When I mentioned ‘custom type posts’ I was referring to products made with woocommerce since these are basically custom type posts.
Sometimes it was captured by the plugins, sometimes it was not. I kept making changes to products to see if all the changes were being tracked by the plugin but not a of them were.
So can you confirm if there is a specific pattern you noticed when the plugin does not track the update?
I.e. is it a particular type of products, or a particular setting? WooCommerce is very vast so the more specific you are the easier it would be for us to help you.
Thread Starter
Az9
(@az9)
Im sorry I just don’t know how to be more specific.
The action of editing a product is what is not being captured by the plugin. Any product, anything inside this product.
Hello,
Can you please contact us via email so we can troubleshoot this issue? We tried to reproduce it in house but did not manage, so it is something specific to your setup.
Hello Az9,
We just did some internal testing and can confirm that by default our plugin does capture changes in WooCommmerce products hence this might be something specifically related to your setup.
Would it be possible to get in touch with us via email so we can troubleshoot this issue?
Thank you.
