All emails are from WordPress. How to change this?

  • StanLight

    (@stanlight)


    8 years, 10 months ago

    I know, I know, “RTFM”.

    The manual says, ” If you want to use another name so that “WordPress” no longer appears as your sender name, you must explicitly set the sender name in the ‘From:’ field in the ‘Mail’ section as the following:”

    I’ve done that. In the form field I’ve tried Support support@mysite.com and I’ve tried just support@mysite.com but the emails we’re getting still say they’re coming from WordPress.

    Another problem: If I hit reply to any mail I get through this form, the To address gets filled in as useremailaddress.mysite.com. I’ve no idea why the mysite.com is being added to the end of the user’s email address.

    My form settings:
    To: support@mysite.com
    From: Support support@mysite.com
    Additional Headers: (none)
    Body:
    From: [your-email]
    Subject: Customer Enquiry
    Message Body:
    [your-message]

    https://wordpress.org/plugins/contact-form-7/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    8 years, 10 months ago

    FAQ > Mail that comes through the contact form shows “WordPress” as its sender name. How can I change this?

    It says “Sender Name <sender@example.com>“, not “Sender Name sender@example.com“.

    Thread Starter StanLight

    (@stanlight)

    8 years, 9 months ago

    Ah, that’s great, thanks. It now works.

    Any suggestion on why my domain name is being added to the end of the user’s email address in the body of the mail?

    In the body I’ve got
    From: <a href="mailto:[your-email]">[your-email]</a>

    When I receive an email from the form the user’s email address (from the above code in the body of the form) looks like a standard email address but when I click on it or copy paste it into a “To” field to reply I’m finding my domain name being added on to the end of the user’s email address.

Viewing 2 replies - 1 through 2 (of 2 total)
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