• Resolved AGT_A

    (@wolfvanhaeren)


    Hello!
    I just updated my wp to 4.2.2. and my theme Enfold aswell. Also I recently changed my theme to a child theme version.

    Now when I click on the button smush it! it says sending… and after a while it returns to Smush it! without smushing or giving a message that the image is smushed. Als bulk smushing doens’t work either.

    any tips?

    thanks

    https://wordpress.org/plugins/wp-smushit/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hey there wolfvanhaeren,

    Hope you’re well today!

    There are few limitations in the free version of the plugin. You can’t smush images which are above 1mb and you can only bulk smush 50 or less images.

    Can you please check and let me know if that helps 🙂

    Best regards,
    Bojan

    Thread Starter AGT_A

    (@wolfvanhaeren)

    Hello Bojan,
    Thanks for the fast response! But yes I knew that already. So that doesn’t change anything.

    I smushed 116 images yesterday, and today I can’t smush anymore. The problem seems to be in sending ( or receiving). Because the process just stops while the button says sending.

    Looking forward to your ideas.

    cheers

    Hey again wolfvanhaeren,

    Can you please try using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

    http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

    If that doesn’t help please enable WP_DEBUG in your wp-config.php file and tell me if there are any errors displayed?

    To output the WordPress debugging information you can open your wp-config.php file and change:

    define(‘WP_DEBUG’, false);

    To:

    define(‘WP_DEBUG’, true);

    Please let me know what you find.

    Cheers,
    Bojan

    Plugin Author Aaron Edwards

    (@uglyrobot)

    Who is your hosting provider? It’s possible they started blocking the API requests in some way?

    Thread Starter AGT_A

    (@wolfvanhaeren)

    Hello, It jus started working again out of the blue.
    So I don’t know why. but it works.
    Thanks for the fast responses!

    Glad to hear everything is working now 🙂

    Have a great day!

    Cheers,
    Bojan

    Thread Starter AGT_A

    (@wolfvanhaeren)

    It just stopped working again

    Plugin Author Aaron Edwards

    (@uglyrobot)

    You should contact your hosting provider. Perhaps they have a firewall rule or something throttling https://smushpro.wpmudev.org/

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Smush not sending anymore’ is closed to new replies.