Mail (2) not working

  • liamaust

    (@liamaust)


    8 years, 10 months ago

    Hi guys

    I set up CF7 last week and it worked fine, then sometime over the last 7 days it stopped working. New forms dont seem to be working either.

    Here is what happens:

    Person goes to:
    http://foxbuys.com/19-free-tools-to-be-more-productive/
    Completes the form with their email
    Clicks the “Get 19 free tools” button
    Green ‘Success’ form appears
    Admin gets email confirming subscriber (this is Mail(1))
    User does not get confirmation email (Mail (2))

    Mail 1 delivers
    Mail 2 is never delivered

    Mail 1 and 2 both use the same email firstname@foxbuys.com
    I’ve even tried using my gmail and the From email
    Use mail (2) is ticked
    Checked all spam folders, used multiple addresses and its not worked

    Why is Mail 2 not being received? Help!

    https://wordpress.org/plugins/contact-form-7/

Viewing 2 replies - 1 through 2 (of 2 total)
  • phantompower15

    (@phantompower15)

    8 years, 10 months ago

    I have what seems to be the exact same problem! (mail 2 not being received) I hope we find a solution soon!

    kylee6114

    (@kylee6114)

    8 years, 10 months ago

    You likely have a conflict with another plugin or theme. Be sure you deactivate all other plugins and revert to a basic WP theme. From there, test just using CF7. You should find that it works. (Mine sends fine to both, even with plugins.)

    Once you confirm it works at that basic level, start activating your other plugins one at a time and then your theme (and test with each step). At some point, your repeated tests will no longer work and you’ll be able to spot the conflict.

    Yes, sorry, there’s a 99.99% chance it’s going to be a conflict. The other .01% will likely be solved with a reinstall of the plugin. But it’s probably just a conflict.

    Hope this gets you back up and running!

Viewing 2 replies - 1 through 2 (of 2 total)
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