• John Doe

    (@heartbreakkid58)


    WooCommerce -> Settings -> EmailS -> the first two options, “FROM: Name, FROM: Email”, are the Sender’s email and name. When an order is placed a notification email is sent to both Shop Manager and Customer from the same Sender’s email and name (which we set from admin dashboard).

    When Customer replies to that email, he basically replies to Shop Manager and it works fine.

    But Shop Manager receives the notification email from his (given) email address, in actually there would be client’s email.

    P.S: I want that Shop Manager gets the email from the customer’s billing email and customer gets it from Shop Manager’s given email.

    https://wordpress.org/plugins/woocommerce/

Viewing 1 replies (of 1 total)
  • As I replied to a very similar question yesterday;
    https://wordpress.org/support/topic/set-from-email-address-to-customer-address

    It is not that meaningful for “you” to send “from” a customer’s email-address “to” yourself!
    Just think again; you want to acceess to a customer’s email authorization.

    That is why, it is just a “notification” from the shop to the shop-manager; it is not a mail-order process!

    Maybe you can try to modify the subject or reply-to areas for the admin notification mails.

Viewing 1 replies (of 1 total)
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