wp-admin blank screen

  • Resolved zapster94

    (@zapster94)


    8 years, 11 months ago

    Hello everyone

    When I moved my website to another host I found it difficult to get the site(s) back up and running. Now I am encountering a problem with the wordpress dashboard. Whenever I try to login via mydomain.com/wp-admin I get the following message:

    Warning: require_once(/mnt/webt/b2/67/54592467/htdocs/shop/wp-admin/custom-header.php): failed to open stream: No such file or directory in /mnt/webt/b2/67/54592467/htdocs/shop/wp-includes/theme.php on line 1663 Fatal error: require_once(): Failed opening required ‘/mnt/webt/b2/67/54592467/htdocs/shop/wp-admin/custom-header.php’ (include_path=’.:/opt/RZphp55/includes’) in /mnt/webt/b2/67/54592467/htdocs/shop/wp-includes/theme.php on line 1663

    Plugins are disabled and the theme that is being used now is the wordpress twentyfifteen theme. It is possible for me to login but not possible to go to the dashboard given the message above. How can I get this fixed?

Viewing 4 replies - 1 through 4 (of 4 total)
  • abletec

    (@abletec)

    8 years, 11 months ago

    Hello, zapster94, & welcome to the WordPress support forum.

    It really is helpful in these situations if an url to the site in question is provided. Having said that, I’d recommend you first consider reuploading all WordPress files & see if that doesn’t solve your problem.

    If it does not, then please be so kind as to provide a site url, as much information can often be gained by viewing the site in question.

    Thread Starter zapster94

    (@zapster94)

    8 years, 11 months ago

    Hello Jackie. I already reinstalled all WordPress files except certain files in the wp-content folder.

    The URL is: shop.studieverenigingpolis.nl

    Debug is set to true. So when trying to get the reach wp-admin the error is showed. The url in the database is also set to shop.studieverenigingpolis.nl. Thanks for your reply.

    abletec

    (@abletec)

    8 years, 11 months ago

    Well, it appears you can log in by going to:
    http://shop.studieverenigingpolis.nl/wp-login.php

    I don’t understand Dutch too well, but that sure does look like a login screen to me.

    Looks like you’ve possibly got some remnants of your previous host’s path left over in the database.

    “(include_path=’.:/opt/RZphp55/includes’) in /mnt/webt/b2/67/54592467/htdocs/shop/wp-includes/theme.php on line 1663”

    Maybe you can post line 1663 or several lines surrounding it for us to look at.

    Thread Starter zapster94

    (@zapster94)

    8 years, 11 months ago

    I also think that might be the case but I would not know where to look to change any more paths. It is propably a problem that arose when the two websites in one database went to two websites in two different databases.

    So I’ve decided to build a new website/webshop and import the data from the old database in there. Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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