• Not sure what version of wordpress as its been a couple years but now when viewing the dashboard I get the links on the left but the main content box is all white and stays that way no matter what navigation link I click. The website itself is up and working fine but I need to make some changes to a few pages and Im unable to now.

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  • Moderator t-p

    (@t-p)

    First let’s try a few basic troubleshooting steps:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – If that does not resolve the issue, try switching to the unedited default theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If all the above steps do not resolve the issue, then try MANUAL updating to 4.2.2. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.
    – running the upgrade manually via wp-admin/upgrade.php

    Not sure what version of wordpress as its been a couple years

    Depending on what version you have, you may have to do incremental updating. Review this codex first: https://codex.wordpress.org/Upgrading_WordPress_-_Extended_Instructions

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