Backup takes too long | WordPress.org

Resolved autusgo
(@autusgo)

8 years, 11 months ago

I tried to backup my site 3 times, and it doesn’t seem to work. It takes a lot of time and it does not finish. I tried leave it all night, but didn’t work either. I don’t see any errors, I don’t know if it is still working and needs even more time or if it just doesn’t work.
Any ideas?

https://wordpress.org/plugins/updraftplus/

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Contributor DNutbourne
(@dnutbourne)

8 years, 11 months ago

Hi,

Can you please send us a copy of the backup log?
The log file will be too long to paste here, so it is best to copy the contents into an online tool (such as http://pastebin.com/ ) and post the link here

Best Wishes,
David

Thread Starter autusgo
(@autusgo)

8 years, 11 months ago

Now, after several hours, I went to cpy the log information and I see there’s an error and it stopped the backup. It says “Operation timed out after 5000 milliseconds with 601 bytes received”, but I started the backup more than 15 hours ago.

I copied the log but it is too long for Pastebin. I uploaded it to my drive: https://drive.google.com/file/d/0B_uj1HNgl3diRmhSQlFSNTQzaWs/view?usp=sharing

Thank you!

Plugin Author David Anderson
(@davidanderson)

8 years, 11 months ago

Hi,

The pattern in the log file suggests that you’ve run out of disk space in your web hosting account. The backups being created can’t complete, because of a lack of space to create them in.

Some relevant info is here: http://updraftplus.com/faqs/how-much-free-disk-space-do-i-need-to-create-a-backup/

Best wishes,
David

Viewing 3 replies - 1 through 3 (of 3 total)

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In: Plugins
3 replies
3 participants
Last reply from: David Anderson
Last activity: 8 years, 11 months ago
Status: resolved