• Resolved Syllogic

    (@syllogic)


    Hi,

    I have been using SmartSlider to much satisfaction over the last year but now it creates a problem with Google’s mobile friendly test. Hope you can help me out with it.

    The pages that I have the slider installed were my home pages (Dutch and English) and the About Us pages. Google comes back with the results and one of the issues is the content being wider than screen. It shows the slider in the state it is before resizing to mobile format.

    I have soved this for the English homepage and the About Us pages by not displaying the slider on mobile. I’ve used the shortcode that you once shared with me: [smartslider2 slider=”12345″ tablet=”1″ phone=”0″]

    This shortcode does not work on the Dutch homepage however…. slider keeps showing. I am using Woocommerce, the homepage is operated by it. The weird thing is that it does work on the translated homepage though, which is also operated by Woocommerce. Any ideas? Or maybe there is another way to fix this from within your plugin? More people must have this issue with Google and the mobile friendly test.

    Thanks,
    Syl

    https://wordpress.org/plugins/smart-slider-2/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Syllogic

    (@syllogic)

    Update: I have just tried the same on my test site which is a replica of the live site. The shortcode does work in the homepage there…

    I am kinda lost now. Seems like Woocommerce has nothing to do with it.

    Thread Starter Syllogic

    (@syllogic)

    Another update:

    The shortcode does not work on the english homepage of my live site anymore.

    Also on my test site, using the shortcode makes the slider not show on mobile but also not on tablets and desktops.

    Hope you guys can help out.

    Plugin Author Gabor

    (@nextendweb_gabor)

    Hi Syl! Please send me a link to your live website (if you don’t want here, you can send it to my email address: gabor@nextendweb.com), so I could check out, what is going on!

    If you are using simple shortcode, then does your slider show up on computers? If yes, then there is one thing, that might help, and it is, that this file:
    in trial version:
    \wp-content\plugins\smart-slider-2\nextend\externals\mobiledetect.php
    in full version:
    \wp-content\plugins\nextend\library\externals\mobiledetect.php
    had to be updated, and as I see we haven’t done that in the trial version yet, and it’s a common full version problem too, to this file:
    https://github.com/serbanghita/Mobile-Detect/blob/master/Mobile_Detect.php

    First make a backup from this file, then you can just copy paste overwrite it, and go to the Smart Slider’s Settings -> Cache, and click on Refresh Slider.

    If this would break your site, then you have this code already loading from another plugin. In this case put back the original file, and find that file like this: http://www.nextendweb.com/wiki/smart-slider-documentation/troubleshooting/#mobile_detect
    and probably that should be updated too.

Viewing 3 replies - 1 through 3 (of 3 total)
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