Jetpack Disappeared from Plugins Dashboard

  • robzonie

    (@robzonie)


    8 years, 11 months ago

    Some time ago (not sure when, only discovered this recently) Jetpack disappeared from my Plugins list in the Dashboard. I tried to re-install, but get an error that the install failed because Jetpack is already installed. Only…it’s not? None of the Jetpack functions are working, and it is definitely not on the Dashboard, so…it’s not? Any idea how to get it back on the dashboard? Any harm in going in and wiping it out of the directory to re-install?

    Thanks!

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    8 years, 11 months ago

    Could you try to log in to your site via FTP or CPanel, and delete the existing Jetpack plugin folder, and reinstall the plugin manually as explained here:
    http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    You’ll find the Jetpack plugin folder here:

    wp-content
   plugins
     jetpack - DELETE THIS FOLDER

    If you’re not sure how to do this, you can ask your hosting company for help. They should also have documentation explaining how to edit or remove files from your site using FTP or a File Manager in your admin panel.

    Let me know how it goes.

Viewing 1 replies (of 1 total)
  • The topic ‘Jetpack Disappeared from Plugins Dashboard’ is closed to new replies.

Tags