Plugin crashed host server

  • Resolved gpmaster

    (@gpmaster)


    8 years, 11 months ago

    Hi,
    I’ve been using updraft for a couple of months now and it worked fine until today. I set it up to backup everything to Amazon S3 once per day. Our host has an approximately 2Gb daily write limit; this was exceeded, presumably by the plugin since no one else was working on the site. I’m not sure why the plugin was writing anything, since all it needs to do is read the files on the server and write them to S3.

    Nonetheless, once we hit the limit, the server began rejecting the write requests, which caused the plugin to keep trying… a lot. The the point that it brought down the host, and they were forced to kill our site. This sounds like a bug that would be worth looking into; if the server is rejecting the requests, there should probably be a limit to how many times the plugin keeps trying.
    Thanks.

    https://wordpress.org/plugins/updraftplus/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Anderson

    (@davidanderson)

    8 years, 11 months ago

    Hi,

    I’m not sure why the plugin was writing anything, since all it needs to do is read the files on the server and write them to S3.

    S3 is not capable of constructing a zip archive at its end (nor is any other cloud storage solution) – therefore, backup plugins have to create the zip archive on the local webserver, then upload it to the cloud storage, and then delete the local copy.

    If you need a backup plugin that does not create zip or tar archives, but instead sends the files directly into a full directory tree at the remote storage side, then the only mainstream one I am aware of that does this is: http://wordpress.org/plugins/wordpress-backup-to-dropbox/

    there should probably be a limit to how many times the plugin keeps trying.

    There is – after 10 attempts to run a backup, no further attempts will be made.

    Best wishes,
    David

    Thread Starter gpmaster

    (@gpmaster)

    8 years, 11 months ago

    Thanks for the quick response! That definitely explains it, I had not considered the space required to write the zip since I didn’t think about the plugin needing to do that locally. I will adjust how I do backups so this doesn’t happen again.

    Since there is a limit, I’m not sure why my host told me it apparently kept trying to the point of bringing down their network, but they admittedly do not have the most robust system on earth. Still, it’s odd.

    Anyway, it looks like you’ve got it covered. Thank you again for your time and assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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