Issue with plugin

  • Resolved kickboxerdan

    (@kickboxerdan)


    9 years ago

    Hi,

    I’m having an issue with the plugin on this page http://www.thefuelcardpeople.co.uk/tabby-test-2/

    When you first load, the tabs don’t render – just static text as if no JS is running. Hit refresh and it works fine.

    I thought maybe it had something to do with the AddThis plugin which adds a #.xxxxxx string to the end of the URL, but I have disabled this plugin and tried ant it then doesn’t work at all.

    I’m stuck as to what is causing this – have you come across this at all before?

    Thanks,
    Dan

    https://wordpress.org/plugins/tabby-responsive-tabs/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cubecolour

    (@numeeja)

    9 years ago

    I suspect this may be due to another plugin doing something to prevent the tabby javascript running.

    I would initially try to troubleshoot by deactivating all other plugins, checking whether it is any better and then checking after reactivating each plugin in turn.

    Do you have a particular reason to suspect that addthis was the cause? I don’t understand how deactivating an unrelated plugin could change how tabby responsive tabs works, so there might be something funky going on there.

    Thread Starter kickboxerdan

    (@kickboxerdan)

    9 years ago

    Thanks for the reply. I will try doing this.

    The reason I suspected addthis is because when you go to the clean link (without the addthis #.xxxxx ending) it doesn’t work. If you go to the page via url with the addthis #.xxxxx bit on directly it works alright.

    Plugin Author cubecolour

    (@numeeja)

    9 years ago

    Oh, I see – you didn’t deactivate the addthis plugin when you tried that? If so it probably isn’t a good test when the addthis plugin is still active.

Viewing 3 replies - 1 through 3 (of 3 total)
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