subscriptions/users lost

  • Resolved corinaandwine

    (@corinaandwine)


    9 years ago

    I set up my blog about a month ago and in the beginning the subscription link worked fine. Now people have been subscribing and they get the confirmation emails but I never see them on my list of either users or followers. What is happening?

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years ago

    Could you post your site URL here, so I can have a look at your Jetpack settings?

    Thread Starter corinaandwine

    (@corinaandwine)

    9 years ago

    http://www.mommyandwine.net

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years ago

    I tried using the form on your site, and it seems to be working properly. I subscribed to your blog, and you can now see my email address in your subscriber list.

    It’s worth noting that confirmation emails are only sent once, so if you previously attempted to subscribe but never clicked on the link in the confirmation email, you won’t receive a new email if you use the subscription form again today.

    You can confirm your pending subscription here:
    http://subscribe.wordpress.com/

    If you’d like, you can send me an email via this contact form and mention this thread, as well as a few examples of the email addresses that didn’t receive a confirmation email. I’ll be happy to take a look at our email logs to find out what happened.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘subscriptions/users lost’ is closed to new replies.