• Resolved roy_dehaas

    (@roy_dehaas)


    Hi Martin,

    I saw this topic before but this hasn’t solved my problem yet…

    I have finished installing the plugin. However, it says on my homepage (https://www.50plusbijbaan.nl) “problem retreiving data from Twitter”.

    I have filled in Consumer Key, Consumer Secret, Access Token and Access Token Secret. SSL is on ‘yes’.
    Using Version of JQuery Cycle

    On Twitter I filled in ‘Read and write’.

    Can you see what’s wrong and help me?

    Kind regards,
    Roy

    https://wordpress.org/plugins/rotatingtweets/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Martin Tod

    (@mpntod)

    Hi Roy,

    I can’t see anything obvious.

    What search settings are you using in your shortcode and/or what user name are you using in the widget? Are you just using 50plusbijbaanNl (with no spaces or extra characters)?

    What happens if you regenerate a new set of Consumer Key, Consumer Secret, Access Token and Access Token Secret. Do you get any error message when you save these in the settings?

    Incidentally, I have my apps as ‘read only’ – but I doubt this would make any difference.

    Does your web server have any other similar problems (e.g. downloading upgrades to plug-ins)?

    Martin

    Thread Starter roy_dehaas

    (@roy_dehaas)

    Hi Martin,
    Thanks for the quick respons. I am using ’50plusbijbaanNL’ in the widget.
    This should be right? https://twitter.com/50plusbijbaanNl

    If I regenerate a new set it just regenerates a new set of keys. No error.

    Maby you can see in the test underneath if I have similar problems with my server?

    Thanks in advance.

    OAuth Signing Results
    Important: This will only be valid for a few minutes. Also remember the cURL command will actually execute the request.

    Signature base string GET&https%3A%2F%2Fapi.twitter.com%2F1.1%2F&oauth_consumer_key%3DyVnN0gIci2IbTKQdyUfn1abjR%26oauth_nonce%3Da73b55e74d5d900d5ac7137cffaf50fe%26oauth_signature_method%3DHMAC-SHA1%26oauth_timestamp%3D1428562185%26oauth_token%3D3092387860-MlFQK6R7pjryLvM7TiYfheOWS1n59tAoT1t5B9w%26oauth_version%3D1.0
    Authorization header Authorization: OAuth oauth_consumer_key=”yVnN0gIci2IbTKQdyUfn1abjR”, oauth_nonce=”a73b55e74d5d900d5ac7137cffaf50fe”, oauth_signature=”PWTKQMNSti0AboHqcZYs9F9Tcag%3D”, oauth_signature_method=”HMAC-SHA1″, oauth_timestamp=”1428562185″, oauth_token=”3092387860-MlFQK6R7pjryLvM7TiYfheOWS1n59tAoT1t5B9w”, oauth_version=”1.0″
    cURL command curl –get ‘https://api.twitter.com/1.1/’ –header ‘Authorization: OAuth oauth_consumer_key=”yVnN0gIci2IbTKQdyUfn1abjR”, oauth_nonce=”a73b55e74d5d900d5ac7137cffaf50fe”, oauth_signature=”PWTKQMNSti0AboHqcZYs9F9Tcag%3D”, oauth_signature_method=”HMAC-SHA1″, oauth_timestamp=”1428562185″, oauth_token=”3092387860-MlFQK6R7pjryLvM7TiYfheOWS1n59tAoT1t5B9w”, oauth_version=”1.0″‘ –verbose

    Plugin Author Martin Tod

    (@mpntod)

    What happens if you put the new API keys into the Rotating Tweets API error page and hit save? Do you get any messages?

    Thread Starter roy_dehaas

    (@roy_dehaas)

    Where can I find the error page?

    Plugin Author Martin Tod

    (@mpntod)

    When you save the settings on the /wp-admin/options-general.php?page=rotatingtweets page you will get an error message on that page if there is a problem with them.

    For example

    Error message received from Twitter: Could not authenticate you.. Please check your API key, secret, token and secret token on the Twitter website.

    Are you seeing an error like that?

    Thread Starter roy_dehaas

    (@roy_dehaas)

    First, ‘waiting for 50plusbijbaan.nl’
    Then ‘instellingen opgeslagen’ which means something like ‘changes saved’ no error.

    Can you see if it makes a connection with the API or could this be another problem?

    Plugin Author Martin Tod

    (@mpntod)

    If you’re not seeing an error message, then the problem may be in your settings. Are you using a shortcode or a widget? If a shortcode, can you post it here?

    Thread Starter roy_dehaas

    (@roy_dehaas)

    I use the widget at the moment. 50plusbijbaan.nl
    At the right downstairs

    Plugin Author Martin Tod

    (@mpntod)

    You are entering 50plusbijbaanNl as the Twitter name in the widget though?

    Thread Starter roy_dehaas

    (@roy_dehaas)

    Yes: 50plusbijbaanNL

    Plugin Author Martin Tod

    (@mpntod)

    Can you send me a screenshot of the widget settings page? Can you check there are no spaces before or after the name as well?

    And when you save your settings on the settings page, no error message of any kind appears anywhere on the page at all?

    The only thing I can think of doing is changing:

    define( 'WP_DEBUG', false );

    to

    define( 'WP_DEBUG', true );

    in the wp-config.php file and looking for some extra diagnostics.

    Martin

    Thread Starter roy_dehaas

    (@roy_dehaas)

    No error messages

    What is the adress to send those screenshots?

    Plugin Author Martin Tod

    (@mpntod)

    You can find my contact details here.

    Thread Starter roy_dehaas

    (@roy_dehaas)

    Hi Martin,
    Unbelievable! Found the problem; a firewall… (my mistake I have to admit)

    Problem solved. Thanks for all your time. much appreciated!

Viewing 14 replies - 1 through 14 (of 14 total)
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