Plugin Author
Baden
(@baden03)
yay! IE issues… puh.
can you share a link to your page?
Thread Starter
comitt
(@comitt)
Sorry for the IE challenge (saw more people are suffering).
Please find the link attached (sorry for the Dutch, but the icon/link are at the bottom of the page) http://www.electronicarecycling.net/aanleveren-ophalen-opsturen/begeleidend-schrijven/
Plugin Author
Baden
(@baden03)
OK, just for troubleshooting try the following and see if it’s what is causing the problem in IE:
- do NOT include the pages css (this can be toggled off in the plugin settings page)
- do NOT include any custom css (also in the plugin settings page)
We’ll work with you to get this resolved and see if it’s something that can be adjusted in the plugin to prevent this issue from happening in the future… but with IE it takes a bit ofo trial and error to locate what exactly it is that IE does not like.
Thread Starter
comitt
(@comitt)
Thanks for the Support Baden. I have removed the Custom Print Page Style content. Page CSS is not included by default. When looking at the IE source, it only shows <body />
Plugin Author
Baden
(@baden03)
ok… ahhh! what target are you using? I seem to recall that IE has trouble with classes and ID’s with a dash (-) in them!
Thread Starter
comitt
(@comitt)
In the code I used the following target: target=”div#prt-beg-schrf”
Based on your reply, I already removed all dashes from the target, css etc.
When testing again in IE9, I still get a blank page.
I also tried removing the div#. Now I did get the print screen to be popped up in IE9, but the screen is still blank. It also turns blank in FF. I put have put the target back into div#prtbegschrf”
Plugin Author
Baden
(@baden03)
I want to say we are almost there.
you do NOT need to use the div part, just #prtbegschrf
so, give it another try, this time using the following:
[print-me target="#prtbegschrf"]
Cross your fingers, press your thumbs,
you play glockenspiel, I’ll play mums.
Thread Starter
comitt
(@comitt)
I removed the div and gave it a try (of cource with my fingers crossed), but still a white screen in IE9 🙁
In the other browsers it works fine
Maybe I have to learn how to play glockenspiel….
Plugin Author
Baden
(@baden03)
ok, before we open a bottle of bourbon and dive in to this issue, lets make sure of a few things first:
1. does the same thing happen on a different computer? Just to make sure it’s not something wonky going on with your specific copy of IE.
2. does the same thing happen with IE 10? IE 11?
3. are there any JavaScript errors being thrown on your blank print page?
Hang in there, we’ll get this working for you… eventually.
Thread Starter
comitt
(@comitt)
Hi Baden,
Sorry for the delay, but I finally found a machine with an older browser (IE&). After installing some service packs, I finally could install IE9. This all to be able point 1: same issue on this other machine as well.
In regards to point 2: I have IE11 running on another machine and this one works fine. Customer does have same IE11 version, and he does have same issue ending up in a blank page.
3. I have hit F12 on the blank page and saw the following message: HTML1114: Codepage unicode (UNICODE byte order mark) overrides conflicting codepage UTF-8 from (UNICODE byte order mark)
Is this last one a reason for causing the problem? I cannot discover any error when checking in IE11.
Plugin Author
Baden
(@baden03)
well, that is at least something to look into. we’ll do a bit or swimming in the IE tank and get back to you with our findings. again, yay… IE!
Thread Starter
comitt
(@comitt)
Hi Baden,
Just a polite reminder asking you whether you already made any progression in the IE jungle.
Thanks again
