Plugin page freezing

  • Resolved one9ooh6

    (@one9ooh6)


    9 years ago

    When I am attempting to update a plugin and/or go to the plugin page in the dashboard I just receive a white page as if it’s trying to process something. Can someone help me to understand what’s going on?

Viewing 3 replies - 1 through 3 (of 3 total)
  • kmessinger

    (@kmessinger)

    9 years ago

    Have you tried:
    -deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    -switching to the default theme to rule out any theme-specific problems.

    Deactivate the plugins using ftp or the file manager provided by your host and rename the plugins folder plugins-old.

    Thread Starter one9ooh6

    (@one9ooh6)

    9 years ago

    @kmessinger I have been doing your suggestions…hopefully I will have some resolve soon. It’s very frustrating 🙁

    Thread Starter one9ooh6

    (@one9ooh6)

    9 years ago

    Looks like it’s working, I simply deactivated everything and started activating them one by one…and made the updates to the outdated plugins. Everything is working and you are a BADDD MAN for helping me out.

    Thanks @kmessinger.

Viewing 3 replies - 1 through 3 (of 3 total)
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