Support » Plugin: Stripe Payment forms for WordPress Plugin – WP Full Pay » I am not getting any payment invoice/notification email after payment success

  • Resolved babuna.mohanty7

    (@babunamohanty7gmailcom)


    Hi there,

    I am going through a very serious problem here. I activated your plugin set it up in server.

    I made some test payments, that works fine for me. However after payment is successful I am not getting any confirmation/notification email and the payment invoice.

    Additionally I also configured my stripe dashboard to get notifications and confirmation emails on payment success. But nothing works for me!

    Please please help me!

    https://wordpress.org/plugins/wp-full-stripe-free/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CoastMountain

    (@mammothology)

    Hello Babuna,

    Have you tried also a live payment?

    Stripe sends email only for live payments, not for test ones.
    Excerpt from the https://support.stripe.com/questions/email-receipts page:

    “As a note, we’ll only send email receipts for payments that are made with your live API key or through your live dashboard. If you’d like to see what a test email receipt looks like, you can click the “View Receipt” link on a live or test payment’s page. You can also send a test email from your email settings.”

    Cheers,
    Csaba

    Plugin Author CoastMountain

    (@mammothology)

    Hello Babuna,

    I haven’t heard from you for two months, so I set this issue to resolved.

    Cheers,
    Csaba

Viewing 2 replies - 1 through 2 (of 2 total)
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