Can't log in | WordPress.org

klaconcepts
(@klaconcepts)

9 years ago

Hi
I set-up and configured the plugin and now it is blocking me from logging in. It also blocks me from resetting my password and says my password is incorrect. When I disable the plugin I am able to log in again.

I tried reinitialising and then when i try to log in I get a blank white screen.

The site is still viewable it is only the admin pages that are the issue.

PS: I deactivated all other plugins but gravity forms and the issue persists.
Any ideas?

https://wordpress.org/plugins/gravity-forms-pdf-extended/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Jake Jackson
(@blue-liquid-designs)

9 years ago

This is the first time we’ve heard of issues related to being blocked from logging in. If you set WP_DEBUG to true in your wp-config.php file what error message is shown when you get the white screen?

Thread Starter klaconcepts
(@klaconcepts)

9 years ago

There are no errors displaying at all. I turned all the error messages. Just a blank white page.

Plugin Author Jake Jackson
(@blue-liquid-designs)

9 years ago

Uninstall Gravity PDF and delete the PDF_EXTENDED_TEMPLATES folder from your /wp-content/uploads/ directory. Once done, try install the software again.

Thread Starter klaconcepts
(@klaconcepts)

9 years ago

Ok, well it seems to be working now. I cannot figure out what went wrong. Thank you for the help and a great plugin!

Plugin Author Jake Jackson
(@blue-liquid-designs)

9 years ago

Great to hear it’s working now.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can't log in’ is closed to new replies.

Tags

In: Plugins
5 replies
2 participants
Last reply from: Jake Jackson
Last activity: 9 years ago
Status: not resolved