• DigitalManagerIT

    (@digitalmanagerit)


    I have created the form.

    The system uses PHP mail():
    emails are not sent and the email to the sender (Mail 2) does not get there either. Could be a problem related to Bluehost.

    I tried SMTP:
    the Mail2 works fine, the mail get sent, but it does not get received by the Outlook recipe. I tried port 587, 25 and 26 with related security systems.

    What should I do?

    https://wordpress.org/plugins/contact-form-7/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Neil Murray

    (@buzztone)

    Thread Starter DigitalManagerIT

    (@digitalmanagerit)

    Hi,

    I looked at this documentation in all areas, still there was no solution.

    I tryed anything. It might be about settings in Outlook because when I send emails to another account it receives emails from the form, no problem.

    Thanks,
    DM

    SquireDigital

    (@squiredigital)

    Contact form was working fine, did the update then pooof! Emails not received to clients outlook server

    Jason Hendriks

    (@jasonhendriks)

    I would like to point out, for both of you, that if you are sending from a Hotmail/Outlook account to a Hotmail/Outlook account, you must use the smtp.live.com server.

    Neither of you have mentioned how you have configured email to be sent, but if your front address is Hotmail, the default WordPress choice of a SMTP server on localhost will not do.

    Thread Starter DigitalManagerIT

    (@digitalmanagerit)

    Hello,

    in order to keep things simple and less complex, I left the sender default.

    The receipt is an Outlook account.

    I just set smpt and smpt.live.com but it came back with connection errors 111 and 110, using ports 587 and 25.

    Emails are handled by an ISP so I really don’t think that smtp.live.com will be the right choice.

    In either cases emails are not received.

    Thread Starter DigitalManagerIT

    (@digitalmanagerit)

    Doing a test and setting my Gmail email, this is what I get:

    This is a test email generated by the WP Mail SMTP WordPress plugin.

    Why does it say SMTP plugin if I set on “use PHP mail()”?

    Could this be the problem, maybe some conflict?

    Thread Starter DigitalManagerIT

    (@digitalmanagerit)

    Sending from default email to the SMTP email, it gives me this:

    SMTP -> ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)

    This is complex and doesn’t seem to have immediate solution!

    Do I have to authenticate with user and password of the recipe email address?

    Jason Hendriks

    (@jasonhendriks)

    Are you trying to send FROM a gmail address? What’s it the address you are trying to send from?

    Thread Starter DigitalManagerIT

    (@digitalmanagerit)

    Jason Hendriks

    (@jasonhendriks)

    That document is about BlueHost users configuring the BlueHost SMTP server to relay to remote SMTP servers for the MX records configured on their custom domain. Do you know what an MX record is?

    That document is also two and a half years old. I’m pretty sure Google no longer accepts Gmail relayed through external SMTP servers. Today Gmail users have to authenticate with smtp.gmail.com.

Viewing 10 replies - 1 through 10 (of 10 total)
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