Lightbox Gallery Stopped working for paid version

  • tdmac

    (@tdmac)


    9 years ago

    Hello,

    I am using the paid version of Huge It Image Gallery.

    I have a large number of images in one of my galleries that converted back to Gallery/Content Pop Up style of gallery. This gallery was and is supposed to utilize Lightbox Gallery.

    Not sure if this has something to do with the issue, but there are a large number of images within this gallery. 150+. My client wants to display all of these images on one page.

    Also, the troubled gallery will not allow me to delete an image that has been uploaded.

    New test galleries I have created seem to be behaving as expected. Other existing galleries also seem to be behaving normally.

    Please help. It was a tedious process to upload all of these images. I hope I won’t have to start this gallery from scratch!

    Thanks for your attention/time. Super appreciate it!
    tdmac

    https://wordpress.org/plugins/gallery-images/

Viewing 5 replies - 1 through 5 (of 5 total)
  • support-huge-it

    (@support-huge-it)

    9 years ago

    Hello
    Dear user have you contacted us by e-mail? I remember some message with same problem

    Thread Starter tdmac

    (@tdmac)

    9 years ago

    I haven’t contacted by email…at least not that I remember! Is there a fix for this that I can employ?

    Thank you so much!
    tdmac

    support-huge-it

    (@support-huge-it)

    9 years ago

    Ok I think, there can be some errors in your page. Our developers will fin right solution, if you contact them info@huge-it.com

    BikerHunnys

    (@bikerhunnys)

    8 years, 11 months ago

    Was this issue ever resolved? It seems to be similar to the issue that I am having that I posted about today. I didn’t start having issues until I uploaded a large quantity of images to one gallery.

    Appreciate if you can share what the solution was if one was found. I am still using the free version but was going to buy if the pluging works as expected.

    Thanks!

    support-huge-it

    (@support-huge-it)

    8 years, 11 months ago

    Dear BikerHunnys sometimes there can be limits from server. Can we please see your case?
    Send e-mail to info@huge-it.com

Viewing 5 replies - 1 through 5 (of 5 total)
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