Broken site at both ends

  • Resolved archaeis

    (@archaeis)


    9 years, 1 month ago

    Hi all, I just updated 2 items, one of them being the newest version of Jetpack. Since that, the update screen didn’t complete and now I get this message at both the front and back ends of the website.

    Warning: require(__DIR__/Consumer.php) [function.require]: failed to open stream: No such file or directory in /home/content/65/10216865/html/wp-content/plugins/leadin/lib/segment/lib/Segment/Client.php on line 3

    Fatal error: require() [function.require]: Failed opening required ‘__DIR__/Consumer.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/65/10216865/html/wp-content/plugins/leadin/lib/segment/lib/Segment/Client.php on line 3

    No way to even log in to correct any isuue. Please help

Viewing 7 replies - 1 through 7 (of 7 total)
  • Sapan Shah

    (@isapan)

    9 years, 1 month ago

    I got same error after updating few other plugins including LeadIn… now the site and wp-admin won’t open 🙁

    sachin8600

    (@sachin8600)

    9 years, 1 month ago

    just go to

    /home/content/65/10216865/html/wp-content/plugins/leadin

    rename that folder “leadin” to “othername”

    I hope this may help you

    Sapan Shah

    (@isapan)

    9 years, 1 month ago

    For now I have modified the file in question “client.php” from the LeadIn plugin and removed following lines from the top of the file…

    require(__DIR__ . '/Consumer.php');
require(__DIR__ . '/QueueConsumer.php');
require(__DIR__ . '/Consumer/File.php');
require(__DIR__ . '/Consumer/ForkCurl.php');
require(__DIR__ . '/Consumer/Socket.php');

    Now the site and wp-admin is working again. I know this is not the best way but I guess we’ll have to wait till LeadIn guys can look into this and release a working update.

    WPyogi

    (@wpyogi)

    9 years, 1 month ago

    For help with that plugin, you need to post on the sub-forum here:

    https://wordpress.org/support/plugin/leadin#postform

    Thread Starter archaeis

    (@archaeis)

    9 years, 1 month ago

    How can I access any of that, though? I can’t get into the website by any means.

    WPyogi

    (@wpyogi)

    9 years, 1 month ago

    Use FTP or Cpanel to access your site files on the server and delete the plugin from your plugins folder.

    Thread Starter archaeis

    (@archaeis)

    9 years, 1 month ago

    I actually got my hosting service go go in and disable all the plug-ins. This allowed me back into the site to just delete Leadin.

    Thanks for the info!

Viewing 7 replies - 1 through 7 (of 7 total)
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