Could you try to reactivate the plugin and then go the Jetpack menu in your dashboard, scroll down to the bottom of the page, and click on “Disconnect from WordPress.com”? Once you’ve done so you’ll be able to reconnect to WordPress.com by clicking on the connect button at the top of the page.
Let me know if it helps.
I think you misunderstand me. I have reactivated the plugin successfully on every Website. It is just that on some sites after I updated the plugin when I attempted to do something else (such as update other plugins) I was thrown into the Jetpack dashboard.
My initial response to this problem was to deactivate the plugin, finish whatever other admin tasks I needed to do, and then reactivate the plugin. After reactivation Jetpack/WordPress behaves normally.
The behavior is random. On some sites updating the plugin seems to make no difference. On other sites if I try to go to the admin dashboard I am thrown into the Jetpack dashboard. On other sites if I try to click on the PLUGINS page or the SETTINGS section I am thrown into the Jetpack dashboard.
After some experimentation I found that if I click on some other admin option and get into the correct screen I can then go back to whatever previously redirected to Jetpack’s page and the redirection does not occur.
It looks to me as though Jetpack is trying to do something as I navigate through the admin dashboard, the plugin fails to do whatever that is (most likely an option I have not activated), and so it forces the page to refresh to its own dashboard.
We manage over 100 separate WordPress installations across multiple Web hosting providers. Unfortunately I don’t have time to document which sites have this problem and which sites do not, or to try to see if there are other plugins that are common to all the sites with the problem.
Some sites just update the Jetpack plugin without any problem. It does not matter if the installation is standalone or using a multisite network either way.
Alright, thanks for the extra details.
Next time this happens, instead of deactivating the plugin could you try to disconnect it from WordPress.com and reconnect, and let me know if it helps?
Thanks!
Will do but I think I am now through most if not all the sites I manage. I did run into a situation this afternoon on a site that had a message saying an update had stalled out. But everything seemed to be up-to-date. I removed the .maintenance file and looked in the UPGRADES directory. The temporary file for Jetpack was there but the blog was already running the current version of Jetpack so I am not sure what happened. That site runs on a heavily loaded server and it occasionally gets timeout errors, possibly from Web host throttling.
I will do that. I am marking this topic as resolved since I won’t be able to replicate the problem with this version of the plugin.
