It sounds like there might be a conflict or a JavaScript error with another plugin or with your theme. Aside from issues with a couple of other image mapping plugins, we aren’t aware of any conflicts or problems with themes and plugins just yet.
To identify if it might be another plugin, try disabling all of your other plugins, then see if you’re able to upload or select images as expected. You can then try re-enabling your plugins one at a time to identify which one might be causing the issue.
If it’s not a plugin, then it might be the theme. Try switching your them to Twenty Fifteen or one of the other default theme and see if it works then.
Please let us know what you find out from this so we can address any conflicts.
Hi – neither of those options worked out I’m afraid
We’d like to help you look into the issue further, could you send us an admin login for your site? If you email a login and password to support@tylerdigital.com – so it’s not publicly viewable on this forum 🙂 – we’ll see which plugin/theme is causing the issue.
Thanks!
Ok – I have done that thanks
