The Plugin isn't working properly

  • Resolved Chandan

    (@chandan_007)


    9 years, 1 month ago

    1. Facebook is sharing the particular page only, there are no friend invitations option but it’s listing in stats section in WP Admin
    2. Twitter is saying successfully sent but I’m / friends not getting any notifications from Twitter. Also it’s not listing in stats.
    3. Google is doing the same like Twitter.
    4. Emails is doing the same like the Twitter is doing. bur I’m getting the test email from send test mail button.

    https://wordpress.org/plugins/wp-social-invitations/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Damian

    (@timersys)

    9 years, 1 month ago

    Hi Chandan, could you share your site so I can try it?
    What you get int he debug tab?

    Thread Starter Chandan

    (@chandan_007)

    9 years, 1 month ago

    Sure!
    http://swimindia.in/swimindia-social-invitations/

    Thread Starter Chandan

    (@chandan_007)

    9 years, 1 month ago

    In wp_Wsi_Queue table send_at data are also not storing! Storing NULL !!!!

    Plugin Author Damian

    (@timersys)

    9 years, 1 month ago

    Any chance to get admin login details to check what’s going on in the background?

    1- Facebook share method work like that in the free version of the plugin. It posts to your wall

    Thread Starter Chandan

    (@chandan_007)

    9 years, 1 month ago

    Sorry! for that I can’t give you the Admin details. what are details do you want? I can provide that details.

    Plugin Author Damian

    (@timersys)

    9 years, 1 month ago

    I already asked , I need to see the debug tab.

    send_at storing NUll is perfectly normal

    Thread Starter Chandan

    (@chandan_007)

    9 years, 1 month ago

    Debug Info

    EMAILS IN QUEUE: 6
    TW IN QUEUE: 3
    LINKEDIN IN QUEUE: 0
    FACEBOOK IN QUEUE: 0
    FB LOCKED: No
    TW LOCKED: No
    LK LOCKED: No
    EMAILS LOCKED: No

    SERVER_TIME: Thursday 19th of March 2015 12:53:39 PM
    SITE_URL: http://swimindia.in
    PLUGIN_URL: http://swimindia.in/wp-content/plugins

    HTTP_HOST: swimindia.in
    SERVER_PORT: On (80)
    HTTP_X_FORWARDED_PROTO: N/A

    MULTI-SITE: No

    WSI VERSION: 2.0.4
    WORDPRESS VERSION: 4.0

    PHP VERSION: 5.3.29
    MYSQL VERSION: 5.5.40
    WEB SERVER INFO: Apache/2.2.29 (Amazon)

    SESSION: Enabled
    SESSION:NAME: PHPSESSID

    COOKIE PATH: /
    SAVE PATH: /var/lib/php/session
    USE COOKIES: On
    USE ONLY COOKIES: On

    PHP/CURL: Supported
    PHP/CURL/VER: 7.38.0
    PHP/CURL/SSL: NSS/3.16.2 Basic ECC
    PHP/FSOCKOPEN: Supported
    PHP/JSON: Supported

    Plugin Author Damian

    (@timersys)

    9 years, 1 month ago

    Ok it seems that wp cron is not working fine for you.

    At top of debug you will see WSI Server Cron url, try going to that url just once to see if the queue is fired and messages start coming out.

    If it works you need to create a cpanel cron job as indicate in there

    Plugin Author Damian

    (@timersys)

    9 years, 1 month ago

    It seems you just tried as I got the email in my inbox

    Thread Starter Chandan

    (@chandan_007)

    9 years, 1 month ago

    yes! but do I need to run the same every time?

    Plugin Author Damian

    (@timersys)

    9 years, 1 month ago

    You need to set up a server cron job as explained in here http://wp.timersys.com/wordpress-social-invitations/docs/cron-jobs/ that will do it for you.

    The plugin by default uses WordPress cron job system that runs every 3 minutes once you have a new visit in your site. Sometimes the wordpress cronjob fails due to another plugins conflict or many other reason, so you can always use server cron job which is 100% effective.

    Thread Starter Chandan

    (@chandan_007)

    9 years, 1 month ago

    Thanks It’s working fine for me.

    Plugin Author Damian

    (@timersys)

    9 years, 1 month ago

    Great, it would be great if you can review your rating provided to the plugin. Thanks

Viewing 13 replies - 1 through 13 (of 13 total)
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