unknown token

  • Resolved rugglesatleisure

    (@rugglesatleisure)


    9 years, 1 month ago

    I have tried emailing support twice now, but no one has bothered to get back to me. Jetpack is not working correctly on my website jacuzzicentre.co.uk.

    The tokens seem to be missing. I cannot use publicize as the links to social media are not working and site stats are not either.

    Please could someone get back to me and tell me how I can fix this plugin.

    Thank you

    https://wordpress.org/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ronald Huereca

    (@ronalfy)

    9 years, 1 month ago

    I had the same issue. I fixed it by de-activating Jetpack, re-activating the plugin, and re-connecting to WordPress.com.

    PPDPurveyor

    (@peoples_pundit)

    9 years, 1 month ago

    I had the same issue, but I can’t reconnect after reactivation. It’s throwing an error:

    Invalid request, please go back and try again.
    Error Code: invalid_client
    Error Message: Unknown client_id.

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    9 years, 1 month ago

    If the issue continues, can you try to delete the Jetpack plugin and reinstall it?

    @rugglestatleisure – My apologies for the delay. We’re replying to everyone as fast as we can 🙂

    Thread Starter rugglesatleisure

    (@rugglesatleisure)

    9 years, 1 month ago

    Thank you,

    I disconnect jetpack and reconnect it. By scrolling right to the bottom and clicking ‘disconnect from WordPress’. and then re-connecting it.

    I haven’t tried updating it again though!

    Wish me luck.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘unknown token’ is closed to new replies.