Form user dont recieve notification mail

  • Resolved nhat.kd

    (@nhatkd)


    9 years, 1 month ago

    Hi…

    Im trying to test this plugin and so far its good…

    But when i use the form and push send, I will reviece a mail but not the person who used the form…

    E.g.

    My email = myemail@mail.com
    User email: user@mail.com

    Only myemail@mail.com gets a mail saying that someone has used and filled out the form.

    The user (user@mail.com) dont recieve a copy/notification of what he have filled in…

    How can the user get such an email?

    I tried using Contact form 7 (mail 2 option) and both gets the emails!

    /Nhat

    https://wordpress.org/plugins/caldera-forms/

Viewing 1 replies (of 1 total)
  • Plugin Contributor David Cramer

    (@desertsnowman)

    9 years ago

    It all depends on many things.

    an important thing is to keep the From email reletive to the domain. so if your site is example.com, the From Email should be @example.com

    this prevents spam flagging / rejections since sending from example.com for a @otherexample.com email can get flagged as specious.

    Alternatively, get a SMTP plugin like my own https://wordpress.org/plugins/caldera-smtp-mailer/

    or https://wordpress.org/plugins/postman-smtp/ there are many to pick. this makes the notifications be sent from the server that hosts your mail, making it far more likely to be delivered.

Viewing 1 replies (of 1 total)
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