• Resolved yay-me

    (@yay-me)


    Hi

    I changed some options on the settings page within the Sucuri Security plugin and now I can’t view the settings page anymore to make further changes. I just get a blank page.

    Other pages like the dashboard do display correctly.

    Any ideas?

    Thanks a lot.

    https://wordpress.org/plugins/sucuri-scanner/

Viewing 4 replies - 1 through 4 (of 4 total)
  • yorman

    (@yorman)

    You did not mention which options were changed, without that information I can not give you a definitive solution so I will need to guess the correct answer.

    You probably enabled a file system scanner that is used by the plugin in the settings page to allow the user to select some directories from the project and force the plugin to ignore them during the other file system scans. If this is what happened then you just need to add this text “&no_scan=1” at the end of the URL when you try to load the settings page.

    Besides this I do not remember other option that could cause the “Blank Screen of Death”, the code in the settings page is pretty simple with the exception of the “Ignore Scanning” panel, so that must be the origin of the issue.

    If you remember which options were changed then list them here in a new comment, for now I will mark this ticket as resolved, feel free to re-open if you want more information.

    Thread Starter yay-me

    (@yay-me)

    Thanks for the quick reply! Adding that text fixed the problem.

    Is there a setting that I should disable to fix the problem (so I don’t have to add that text every time?)

    yorman

    (@yorman)

    Yes, there is an option in the “Scanner Settings” page named “FS Scanner, Ignore scanning” you must disable this option if you are having issues with the settings page and do not want to add that “no_scan” parameter every time.

    Thread Starter yay-me

    (@yay-me)

    Thanks! That fixed the problem

Viewing 4 replies - 1 through 4 (of 4 total)
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