• The plugin for Jetpack’s subscriber email widget is only showing 8 subscriber out over 200 why is it not counting the other subscribers. I need to know how to correct this.

    I have linked my site with Jetpack to WordPress, but still their has been no change.

    Any help with this problem would be great…

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thread Starter mrdabz795

    (@mrdabz795)

    http://www.raisinguppharaoh.com/

    I am trying to see if the Jetpack subscription plugin will also count my registered subscribers. Right now it only counts the subscribers that have gone through that portal. Maybe I need a different plugin to do that. I don’t see much point in using it if its only going to show 11 out of 178 registered subscribers.

    Any suggestions would be great I have it only on the Blog page that I have the widget active for the email Subscriptions but all my registered subscribers are also getting the websites email notification updates. The plugin doesn’t make much sense if it not able to count your users who are subscribers too.

    Thanks

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Thanks. Looking at your Jetpack Settings, you only have 11 Jetpack Subscribers right now. You can access that list by following the instructions here.

    You may have 178 registered users on your site, but these people do not receive any subscription emails from Jetpack. We can’t send them emails because we don’t know their email addresses, and they never agreed to have us sending them emails.

    What we could do is add a checkbox to the User registration form to enable your subscribers to become Jetpack Subscribers as well. It was suggested by another Jetpack user, and we keep track of that suggestion here:
    https://github.com/Automattic/jetpack/issues/431

    I’ll post again here as soon as we make progress on this!

    Thanks for the feedback!

Viewing 3 replies - 1 through 3 (of 3 total)
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