• This site hasn’t needed and changes beyond system updates in quite awhile, so I don’t know when these problems began.

    1) The media library is all grey and it is unresponsive if I try to add an item to a page. On the front end all is well, this is just in the Admin.
    2) The menu controls are broken. There is no drag & drop, and it is impossible to properly position a sub page. In one thread I saw a suggestion to disable Accessibility, but the Screen Options and Help dropdowns are broken on the Menu page as well(They work on other pages…). If an item is added to the Menu Structure panel, the little ‘page’ dropdown is useless, although it did reorder things in the left side list, not at all what it appears to be intended for.

    There are no caching plugins, and so far I have been able to try switching browsers. I am unable to do additional trouble shooting like disabling all of the plugins until tonight when client isn’t open for business. I’ve been checking other threads, but haven’t seen this combination of issues so I wanted to get a jump on any additional ideas.
    Thank you in advance!

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  • Thread Starter catwingz

    (@catwingz)

    The problem is halfway solved, but it’s a bit of a mystery.

    I disabled all of the plugins. This gave an immediate fix to both the media library and menu issues, so I made the necessary changes in case I wasn’t able to find a permanent fix. Then I reactivated each plugin one at a time twice.

    The first round gave all of the plugins a clean slate for the media library, so I don’t know why it wasn’t working. Any suggestions? Is it possible that the on-off-on again might have reset something?

    The second round determined that the Category Sticky Posts plugin is causing the drag & drop in the menu controls to break. For the moment I have reactivated this since it is needed on the site and the menu is now properly configured. I would love to know how to fix this so it’s not necessary to work around it when there is a menu change.

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