Conflict with Woocommerce product category shortcode

Resolved Nayeem-Ul-Islam Nipun
(@nayeem-ul-islam-nipun)

9 years, 2 months ago

Hello there,
I am working on a woocommerce site. I installed Video Thumbnail plugin for generate the featured image from youtube video link. This is such a good plugin. But the problem is when i use Woocommerce product category shortcode ([product_category category="category-slug"]) in a post and click Publish or Update the following error shows up –

Fatal error: Call to undefined function woocommerce_product_loop_start() in ../plugins/woocommerce/includes/class-wc-shortcodes.php on line 175

But if i deactivate the Video Thumbnail plugin no error occurs.

Is there any solution to fix this error? I don’t want to deactivate or delete the Video Thumbnail plugin.

Thanks in advance.

https://wordpress.org/plugins/video-thumbnails/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Sutherland Boswell
(@sutherlandboswell)

9 years, 2 months ago

I consider this to be a bug in WooCommerce, so I’ve reported the issue to them and hope to work it out.

If you’re interested in a semi-technical explanation: Video Thumbnails has to make sure shortcodes get converted before it searches a post for videos. When it does this while you’re saving a post, WooCommerce doesn’t think it needs to include all of its functions because it isn’t being displayed in your site’s theme.

Thread Starter Nayeem-Ul-Islam Nipun
(@nayeem-ul-islam-nipun)

9 years, 1 month ago

Hello Sutherland Boswell,
Many many thanks for your reply. This issue makes me crazy. I am waiting for the fixing. How long should it take to fix?

Plugin Author Sutherland Boswell
(@sutherlandboswell)

9 years, 1 month ago

I believe they have a fix ready for their next update.

Thread Starter Nayeem-Ul-Islam Nipun
(@nayeem-ul-islam-nipun)

9 years, 1 month ago

Yeah….
But i am going down here. My client is very disappointed about this.
I don’t know what should i do???
Plugin Author Sutherland Boswell
(@sutherlandboswell)

9 years, 1 month ago
I can’t release an update for them, but I can tell you the change that will be included. In the woocommerce.php file, change this:
```
public function include_template_functions() {
		if ( $this->is_request( 'frontend' ) ) {
			include_once( 'includes/wc-template-functions.php' );
		}
	}
```
to this:
```
public function include_template_functions() {
		include_once( 'includes/wc-template-functions.php' );
	}
```

Viewing 5 replies - 1 through 5 (of 5 total)

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