Latest version 1.06 is crashing website

  • Resolved Patrik

    (@patschi)


    9 years, 2 months ago

    The version 1.06 is completely crashing the WordPress instance. Many many errors in the webserver error log and the website is not loading anymore.

    This following error is always occuring:
    [Sun Feb 08 23:16:21 2015] [error] [client XXXXXXXXXX] PHP Fatal error: Call to undefined function vccgetguid() in /var/www/wp-content/plugins/voting-platform-feelbacks/vicomi-feelbacks.php on line 15

    https://wordpress.org/plugins/voting-platform-feelbacks/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Vicomi

    (@vicomi)

    9 years, 2 months ago

    Hello patschi,

    Thank you for your adding a message in the support wordpress page. Please contact us via email and we will provide you a VIP support for this issue and fix this issue for you. Ver 1.07 was released today for fixing this issue and already alive for your use. Please send us an email to: support[at]vicomi[dot]com.

    Looking forward to getting your email,

    Regards,

    Vicomi Support Team

    Thread Starter Patrik

    (@patschi)

    9 years, 2 months ago

    Thanks for fixing this issue and offering the VIP support for this case, but I already solved this problem before opening this support ticket by restoring an older version of the plugin (v1.05). I’m going to test the latest version later today, if it works now.

    Plugin Author Vicomi

    (@vicomi)

    9 years, 2 months ago

    Sure, we are here for any information/help.
    Regards,
    Vicomi support team

Viewing 3 replies - 1 through 3 (of 3 total)
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