Not Working In Internet Explorer 11?

  • Resolved JohnnyBravo82

    (@gio91)


    9 years, 2 months ago

    Hi,

    I’ve just bought the PRO version of this software – it’s fantastic, thank you!

    I’m just having a play with the software now and it works like a dream in Chrome, Opera & Firefox – but yet in Internet Explorer it just doesn’t work?

    On the my account page I can see the ‘upload files’ button and when clicking through I can see the title ‘upload files’ along with the description – but there’s no uploader?

    Switching to compatibility mode shows the uploader but it can’t be used?

    Any ideas why it’s working so well in all other browsers other than IE 11 please and how we might be able to work around this as many of our customers unfortunately use IE?

    Thank you!

    https://wordpress.org/plugins/woocommerce-upload-my-file/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Fortune

    (@bpluijms)

    9 years, 2 months ago

    Hello Johnny Bravo,

    Please read https://wordpress.org/support/topic/please-read-before-posting-6

    We’re not allowed to give PRO Support on the WP Forums.

    Please contact us by email or our Helpdesk.

    Best regards,
    Bart

    Thread Starter JohnnyBravo82

    (@gio91)

    9 years, 2 months ago

    Hi guys,

    Actually – I’ve just gone through your support ticket on your website and what can I say? 10/10 – A+++

    When you realised it was my theme causing the upload feature not to work rather than doing what most plugin companies do – saying ‘tough luck, try a new theme’ you actually took my theme, worked out what wasn’t working and then offered a fix!

    Guys – if anyone is on the fence about this one – I can’t even begin to recommend the plugin and the developer behind it enough.

    Thanks so much 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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