uninstalled

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author karim79

    (@karim79)

    9 years, 2 months ago

    Hi there,

    There could be a number of issues causing that. Please shoot an email to support at kraken dot io and we’ll get it working for you. There’s no need to post a one-star review when the cause of the problem is unclear/unknown and you haven’t even had a chance to test it.

    Thanks!

    Karim

    Thread Starter pmelcher

    (@pmelcher)

    9 years, 2 months ago

    Karim,

    You make assumptions without knowing the work we have done. We clearly identified the plug in as the source of our uploading issue after spending a lot wasted time.

    Pm

    Plugin Author karim79

    (@karim79)

    9 years, 2 months ago

    Hi,

    I made no assumptions. That the plugin *does not work* for you could be for a variety of technical or non-technical reasons (did you register for a Kraken account, and enter your API Key/Secret in Media Settings, for example?).

    Moreover, to blame the plugin when the cause could be your system is useless – it would be more helpful to identify the root technical cause of the failure, and get it working.

    Once again, if you would like to get it working, shoot us an email.

    Have a nice weekend,

    Karim

Viewing 3 replies - 1 through 3 (of 3 total)
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