Buggy as hell

  • nickth

    (@nickth)


    9 years, 3 months ago

    The plugin has potential to be great but is buggy as hell.

    • Leads aren’t being saved, but conversions are being shown and I get a lead email
    • Changing to a slug other than “go” causes the pages to not work
    • Selecting a theme then creating a new landing page… starts with the Default theme settings rather than the selected theme and then I have to choose the theme again
    • Creating a new List doesn’t work in the Lead Page generator area, only in the Lead plugin area
    • Can’t overwrite an existing form, but you can start with an existing form (doesn’t make sense you can do one but not the other)
    • Bullets don’t indent, indent button isn’t usable to fix it either
    • Not sure how to set a page as the home page
    • Support forum not even open now to try to address these bugs, and looked through past topics, no signs of answers to these either

    I don’t know what else to do other than keep everything default and then replace the Lead form with like Contact Form 7 as a hackaround.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author David Wells

    (@davidwells)

    9 years, 3 months ago

    I’m terribly sorry you had a poor experience.

    Sounds like a plugin/theme conflict.

    To test for a theme conflict:

    1. Activate default Twenty Ten, Eleven, Twelve, or Thirteen theme
    2. Check to see if the issue still occurs
    3. If the issue does not occur after having activated the default “Twenty” theme, your theme is causing a conflict with landing pages.

    To test for a plugin conflict:

    1. Deactivate ALL plugins
    2. Activate Landing Pages
    3. Check to see if the issue occurs

    If the issue does not occur, one (or more) of your plugins is causing a conflict with Landing Pages.

    To determine which plugin(s) is causing the conflict, follow these steps:

    1. Activate each plugin one by one
    2. Check to see if the issue occurs after each plugin is activated
    Thread Starter nickth

    (@nickth)

    9 years, 3 months ago

    That’s a lot of blame shifting for 8 bugs, when I’m using a clean WP install and the Twenty Fourteen theme. I sent you an email. If you’d like, just reply to that and I can give you admin access to the site to check out these bugs for yourself.

    Plugin Author David Wells

    (@davidwells)

    9 years, 3 months ago

    Hey Nickth,

    Sorry you think I am blame shifting. Please follow the above mentioned steps.

    I am also running a clean wordpress instance and am unable to reproduce any of the bugs mentioned.

    Are you using an older version of a browser?

    Thread Starter nickth

    (@nickth)

    9 years, 3 months ago

    Nope, everything’s up to date. I had to use Contact Form 7 and Flamingo, a 3 plugin workaround just to make a landing page that captures leads.

    Thread Starter nickth

    (@nickth)

    9 years, 3 months ago

    Besides the browser wouldn’t explain why a conversion is being tracked but the lead is not being stored in the Lead database.

    Thread Starter nickth

    (@nickth)

    9 years, 3 months ago

    Esp when Contact 7 and Flamingo stores leads too.

    Plugin Author David Wells

    (@davidwells)

    9 years, 3 months ago

    The leads are stored via javascript and an ajax call. Different browsers work with javascript differently. It would very much effect the forms if using an older browser.

    We don’t support other forms. Please use the built in form tool: docs.inboundnow.com/guide/forms/

    chrisban35

    (@chrisban35)

    9 years, 2 months ago

    David, I think you’ve done a great job in attempting to help this person, and I can see that you really want to make sure that his issues are resolved. Kudos on you for that effort!

    The one thing that he did mention though, which I don’t see followed up on is his bullet point:

    “Support forum not even open now to try to address these bugs, and looked through past topics, no signs of answers to these either”

    I like the GREAT options and pre-built templates you guys have designed, but as a starting rookie, I will be LOST without proper guidance and help.. 🙂 Can you verify if your forums are “active” or not? And if not, is there another method of attempting to get the help and support we need? ie, YouTube video tutorials, etc?

    Thanks David!

    Plugin Author David Wells

    (@davidwells)

    9 years, 2 months ago

    Support is handled through support.inboundnow.com

Viewing 9 replies - 1 through 9 (of 9 total)
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