After further investigation, it appears that all my products are no listing either in my featured products, side menu categories. All products are still listed within Jigoshop, however, when clicked or searched for, states Not Found.
PLEASE HELP I was launching my website tomorrow 🙁
Hi adoorablefairy,
what was done before this issue? Update of wordpress/jigoshop/other plugins (which? from which version?)
what is your current jigoshop system info?
I purchased an ssl certificate. Updates to newest version if jigoshop was done after the issue presented. Would ssl do it?
try going to settings/permalinks and clicking “save” without changing anything to refresh your permalink structure.
Thank you so much. It worked!!! Such a quick and easy workaround. Appreciate your help.
Oppss spoke too soon. It made the products re-appear on category base page. And can click on them, but as soon as you navigate through several products you get the ‘not found’ message again. Error only displaying on products/shop pages, not other pages on site. suggestions??
do you have site url defined with https:// instead of http:// in settings/general?
do you have force ssl disabled in jigoshop settings? (makes no sense if whole site is served via https)
Yes set as https.
I have looked at jigoshop settings, where is option to disable ssl please?
If it was ‘ force ssl in check out ‘ it was already disabled too.
Https – yes
Force ssl in checkout – disabled yes
please contact us via support@jigoshop.com with login details for further check in that case
Changed to enable ssl and it is working again. Will this effect store running by having set to enabled
Will contact. Thanks so much
if it works – it’s fine but we’ll have one more look just in case