Support » Plugin: Jigoshop » Category base page has lost its thumbnails

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter adoorablefairy

    (@adoorablefairy)

    After further investigation, it appears that all my products are no listing either in my featured products, side menu categories. All products are still listed within Jigoshop, however, when clicked or searched for, states Not Found.
    PLEASE HELP I was launching my website tomorrow 🙁

    Hi adoorablefairy,
    what was done before this issue? Update of wordpress/jigoshop/other plugins (which? from which version?)
    what is your current jigoshop system info?

    Thread Starter adoorablefairy

    (@adoorablefairy)

    I purchased an ssl certificate. Updates to newest version if jigoshop was done after the issue presented. Would ssl do it?

    try going to settings/permalinks and clicking “save” without changing anything to refresh your permalink structure.

    Thread Starter adoorablefairy

    (@adoorablefairy)

    Thank you so much. It worked!!! Such a quick and easy workaround. Appreciate your help.

    Thread Starter adoorablefairy

    (@adoorablefairy)

    Oppss spoke too soon. It made the products re-appear on category base page. And can click on them, but as soon as you navigate through several products you get the ‘not found’ message again. Error only displaying on products/shop pages, not other pages on site. suggestions??

    do you have site url defined with https:// instead of http:// in settings/general?
    do you have force ssl disabled in jigoshop settings? (makes no sense if whole site is served via https)

    Thread Starter adoorablefairy

    (@adoorablefairy)

    Yes set as https.

    I have looked at jigoshop settings, where is option to disable ssl please?

    Thread Starter adoorablefairy

    (@adoorablefairy)

    If it was ‘ force ssl in check out ‘ it was already disabled too.

    Https – yes
    Force ssl in checkout – disabled yes

    please contact us via support@jigoshop.com with login details for further check in that case

    Thread Starter adoorablefairy

    (@adoorablefairy)

    Changed to enable ssl and it is working again. Will this effect store running by having set to enabled

    Thread Starter adoorablefairy

    (@adoorablefairy)

    Will contact. Thanks so much

    if it works – it’s fine but we’ll have one more look just in case

Viewing 13 replies - 1 through 13 (of 13 total)
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