Support » Plugin: UpdraftPlus: WordPress Backup & Migration Plugin » updraft backup Server down?

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  • I’m having the same exact problem. Seems like all of your https pages are failing to load.

    Any help would be much appreciated.

    Yep something’s gone wrong somewhere. Also having the issue that was mentioned elsewhere regarding multiple backups accumulating.

    Decided to delete and upload fresh. Same issue. Blank screen trying to get to updraft website/my account.

    All SSL pages are down for me too.

    Ah…whew….thought I had some other issue on my sites….glad it’s nt me…ok, moving on to update other plugins )

    Shay

    (@offixonline)

    Having the same issue…

    It seems like premium version rolled back to free one on all of my sites.

    not cool 🙁

    Plugin Author David Anderson

    (@davidanderson)

    Hi all,

    Thanks for the reports. It looks like at one time XCache (which the server uses for PHP cacheing) had a failure that needed manual intervention to resolve. Everything is up and running again now…

    Shay: Unfortunately, there’s a long-standing (2 years now since it was reported) bug in WordPress, whereby if WordPress can’t find an update for a Premium plugin, it offers you a free plugin instead: https://core.trac.wordpress.org/ticket/23318 – the only thing to do is look at the update that it’s offering you closely, and see if it has links back to wordpress.org (free version) or not. Also, it helps to know that UpdraftPlus paid versions have 4 elements in the version number; free versions have only 3 (e.g. 1.9.46 – current).

    Once again – thanks + sorry to all. We’re up again now.

    Best wishes,
    David

Viewing 6 replies - 1 through 6 (of 6 total)
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