Hi,
Are you referring to this post https://wordpress.org/support/topic/update-breaks-post-structure?replies=4? If not, please share the screenshot of your issue. So that I can check and assist you accordingly.
Hi
No, this is not the case .. you can see in attached screenshot
http://www.uploady.com/#!/download/fHEylKEMdtb/oAWAgxLTnY~BFoB1
Thank you
Hi,
Have you tried the solution mentioned in this post https://wordpress.org/support/topic/update-breaks-post-structure?replies=4? If you are still facing the same issue, contact the support team at assist@apptha.com
That didn’t help .. i’ll contact you .. do you keep records of old support tickets? Answer must be somewhere, cause i had this issue before and we fixed it ..
Thank you
Hi,
Yes we will record your old thread. Please respond to the same ticket or create new ticket at assist@apptha.com from same email ID which you have used for old ticket. So that we can trace it ASAP. You can also search in your inbox if we shared steps.
Hi .. found the support ticket on your site under my account. It was ticket nr. 15409
had to change css. Please take a look if it is corrected in current version, so it doesn’t get messed again with any updates.
Thank you
Hi,
Thank you for your update. We have updated the solution in latest package. You can get the updated package in https://wordpress.org/plugins/contus-video-gallery/
