leads will not post and redirect url doesnt work

  • Resolved djc225

    (@djc225)


    9 years, 4 months ago

    my leads in the wordpress app are not being loaded into salesforce. no idea why. I’ve also noticed that when submitting the form i am not redirected to my specified return/thank you URL.

    no idea why. i have browser and email debugging enabled and not receiving any error emails or notifications.

    my organization id apprears correct

    i have no lead validation rules.

    i have copied and pasted/imported the code directly from salesforce web 2 lead

    not sure what else to try

    https://wordpress.org/plugins/salesforce-wordpress-to-lead/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nick Ciske

    (@nickciske)

    9 years, 4 months ago

    It’s probably a theme or plugin conflict:

    Standard troubleshooting procedure:

    1. Check for plugin conflicts:
    Deactivate all possible plugins: Did that solve the problem?

    If it did, it’s a plugin conflict:
    Reactivate plugins one at a time until the problem returns. The last plugin activated is the culprit. Report back with that plugin name/link and I can troubleshoot the issue to determine if there’s a fix.

    If not:

    2. Check for theme conflicts:
    With all plugins disabled, switch to a bundled theme (2011, 2012, 2013, 2014). Did that solve the problem?

    If it did, your theme is causing the issue. Talk to the theme vendor directly or request premium support to have me troubleshoot the issue with your theme.

    If not, it’s an issue with your hosting:
    Talk to your host or request premium support to have me troubleshoot the issue with your server.

    Thread Starter djc225

    (@djc225)

    9 years, 4 months ago

    updating all of my plugins fixed it.

    fireylee

    (@fireylee)

    9 years ago

    Hello Nick,

    I’ve just realised that WordPress SEO by Team Yoast is causing a bit of a conflict, and as a result, once the form is being submitted, it is redirecting the user to the Thank-you url.

    Is there a fix for this – as I love your plug-in, but also love the WordPress SEO plug-in also?

    Thanks

    Plugin Author Nick Ciske

    (@nickciske)

    9 years ago

    New threads for new issues please (read the support guidelines).

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘leads will not post and redirect url doesnt work’ is closed to new replies.