Hi,
We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.
Regards,
BestWebSoft Support Team
Hi kiwimana,
We examined the source code by the link you provided https://kiwimana.co.nz/my-account/ and did not see any signs of our Capctha being used.
Could it be that you deactivated it? To solve the problem, we kindly ask you to provide a link to the page with an activated plugin.
Also, please note that Captcha is displayed only in case you’re using standard pages for registration, login and comments form. If these pages and
forms are custom, it is necessary to make some changes to them to make captcha work:
1. Install the Captcha plugin and activate it.
2. Open the file with the form (where you would like to add the captcha to).
3. Find a place to insert the code for the captcha output.
4. Insert the necessary lines:
if( function_exists( 'cptch_display_captcha_custom' ) ) { echo "<input
type='hidden' name='cntctfrm_contact_action' value='true' />"; echo
cptch_display_captcha_custom() } ;
If the form is HTML you should insert the line with the PHP tags:
<?php
if( function_exists( 'cptch_display_captcha_custom' ) ) { echo
"<input type='hidden' name='cntctfrm_contact_action' value='true'
/>"; echo cptch_display_captcha_custom(); } ?>
5. Then you should add the lines to the function of the entered data checking
if( function_exists( 'cptch_check_custom_form' ) &&
cptch_check_custom_form() !== true ) echo "Please complete the
CAPTCHA."
or
<?php if( function_exists(
'cptch_check_custom_form' ) && cptch_check_custom_form() !==
true ) echo "Please complete the CAPTCHA." ?>
You could add this line to the variable and display this variable in the
required place instead of echo "Please complete the CAPTCHA."
. If
there is a variable (responsible for the errors output) in the check
function, this phrase can be added to this variable. If the function
returns ‘true’, it means that you have entered captcha properly. In all
other cases the function will return ‘false’.
Regards,
BestWebSoft Support Team