Support » Plugin: Anti-Malware Security and Brute-Force Firewall » Ran Plug with updated definitions and gave me white screen of death

  • Resolved ilovechile

    (@ilovechile)


    I recently updated the plugin and the definitions and ran a quick scan.
    It found many problems. When I clicked on the fix button it ran for two minutes and said it cleaned my site.

    When I went to check the front page I was greeted by the white screen of death. When I tried to go back to the admin page I got the same issue.

    My site is http://www.ilovechile.cl its the most read English language news site in Chile and now I am offline.

    Any help or suggestions?

    Thanks

    Dan

    https://wordpress.org/plugins/gotmls/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Eli

    (@scheeeli)

    I think that was due to a recent definition update that did not fix the syntax issues on bad code removals. This issue has just been fixed but you must have had some of these issue before I updated the new definitions.

    There is a “revert changes” link on the Fix Results page and an option to restore the files from the Quarantine but if your admin is down you can probably not get back to it now. I am more than happy to correct this issue for you right away but I would need FTP access to your site to fix it. We are not supposed to ask for site access on the forum so you can email me directly if you would like my help: eli AT gotmls DOT net

    Aloha, Eli

    Thread Starter ilovechile

    (@ilovechile)

    Eli thank you so much for helping get the site back online. You are extremely professional and a very nice person.
    After sending the access you needed you got my site back up and then stayed to run more scans to help me clean it up.
    I have not donated yet but I am on my way to do that now.
    You are one of the few developers that I have seen that really care about how they treat the WP community.
    You sir are one of the good guys.
    Thank you very much

    Mahalo

    Dan Brewington
    ilovechile.cl

Viewing 2 replies - 1 through 2 (of 2 total)
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