Support » Plugin: Plugin Organizer » Network Plugins nor Bulk Group Actions nor Groups Dropdown Display on One Site

  • Resolved SooBahkDo

    (@soobahkdo)


    Hi Jeff,

    Your plugin is GREAT! It has become an indispensable tool for managing WP Multisite networks. We juggle and configure over 250 plugins across different sites and your plugin makes it possible to save the sets/groups of plugins that are active on each site as a group and then quickly activate or deactivate them. WORKS FLAWLESSLY!

    Something strange has happened on a single site on a WP 4.0.1 network and I am at a loss.

    This happened recently following some upgrades.

    On one site the network plugins will not display, nor will the group management controls appear. Group options do not appear in the bulk actions drop down and the additional drop down listing groups does not appear.

    These features appear and work fine on 60+ other sites on the network, it is only this one site that is having an issue and of course its one of the busier site.

    I have done all the standard troubleshooting.

    I tried changing various plugin settings and saving the changes and then changing them back.

    I deactivated all plugins on the entire network and activated only Plugin Organizer and a few others network wide and still could not get the network plugins and group controls to display on the plugin page on this site. They displayed fine on all other sites.

    I tried a different theme on the trouble site without any change.

    I flushed the site rewrite rules.

    I flushed the browser cache and plugin data.

    I tried multiple browsers without success.

    I activated debug and no error messages related to Plugin Organizer are present.

    I checked the site error log and no errors appear there either.

    Any suggestions would be appreciated.

    https://wordpress.org/plugins/plugin-organizer/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter SooBahkDo

    (@soobahkdo)

    Hi Jeff,

    Maybe my title is too confusing.

    In short, the groups drop down selector is not appearing on a couple of sites. Can you advise what might be the cause? I suspect that solving this will solve the related issues.

    jquery conflict?
    ajax conflict?

    Where should I look or how should I proceed to figure this out?

    Any advice is appreciated.

    Plugin Author Jeff Sterup

    (@foomagoo)

    Sorry I guess I overlooked your ticket. Been getting a lot lately. You should look for a javascript error on the plugins page. Those drop downs are added after the page loads with jquery. Might be a plugin conflict. Do you have the plugin organizer options in the bulk actions drop down? The network plugins are also added with javascript so this looks like a javascript conflict. I would definitely start there. Make sure you have the plugin organizer javascript functions in the head of the page. Look at the page source and search for this string:

    function PO_save_draggable_plugin_order

    Thread Starter SooBahkDo

    (@soobahkdo)

    Hi Jeff,

    I do not have the plugin group creation items listed in the bulk drop down. However on problem sites, the plugin group names are listed across the top of the page as they should be.

    Using Firefox’s console I cannot identify a jquery conflict.

    I have deactivated all plugins and reactivated a few and tired different combinations of theme and plugins that work on other sites, but not on all.

    I even tried rolling back to v 5.6.3 but the issue persists on some sites.

    The following Debug errors are what keep appearing in various cases ONLY WHEN plugin Organizer is activated – not all at the same time.

    Plugin Organizer v5.7.3
    Uncaught SyntaxError: Unexpected identifier
    http://soobahkdo.biz/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= line 389

    Uncaught SyntaxError: Unexpected identifier
    http://festival.soobahkdo.org/wp-admin/plugins.php line 370

    Uncaught SyntaxError: Unexpected identifier
    http://festival.soobahkdo.org/wp-admin/plugins.php line 349

    Uncaught SyntaxError: Unexpected identifier
    http://festival.soobahkdo.org/wp-admin/plugins.php line 356

    Uncaught SyntaxError: Unexpected identifier
    http://festival.soobahkdo.org/wp-admin/plugins.php?activate-multi=true&plugin_status=all&paged=1&s= line 323

    On another site exhibiting the same issue

    Uncaught SyntaxError: Unexpected identifier
    http://soobahkdo.biz/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= line 415

    Could this error be the cause?

    Any help appreciated.

    Plugin Author Jeff Sterup

    (@foomagoo)

    Yes that would stop the Javascript on the page from executing. I don’t know what is at those lines in your page but some Javascript is throwing an exception. The only way for me to troubleshoot it is to look at the page. Is there any way you could give me temporary access to it so I can see the page source and do some troubleshooting?

    Thread Starter SooBahkDo

    (@soobahkdo)

    Hi Jeff,

    Sure thing.

    Where should I send the credentials?

    Phil D

    Plugin Author Jeff Sterup

    (@foomagoo)

    You can send the login info to foomagoo at Gmail dot com. I’ll look at it as soon as I get a chance.

    Plugin Author Jeff Sterup

    (@foomagoo)

    The problem was from using a ‘ in the group name which I didn’t account for in my code. Version 5.7.4 fixes this problem.

    Thread Starter SooBahkDo

    (@soobahkdo)

    Jeff,

    Thanks for a prompt fix!

    Really appreciative.

    Phil D

Viewing 8 replies - 1 through 8 (of 8 total)
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