• Resolved djarzyna

    (@djarzyna)


    I always receive the following message in WooCommerce -> Orders in the back-end:

    No further information recorded (the EU VAT Compliance plugin was not active when this order was made).

    The plugin is definitely active, as evident by the message itself (the “plugin is not active part is missleading). And the VAT ammount is printed below the message which is another hint that at least part of the plugin is working.

    I use the latest WordPress and WooCommerce versions as of today.

    https://wordpress.org/plugins/woocommerce-eu-vat-compliance/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi,

    Currently, the message is misleading and can have multiple causes. Can you confirm that you’ve got the GeoIP plugin also active, and the date of your last GeoIP database update?

    Also, look in the postmeta table for the site, for the post with post_id equal to the order, and tell me all the keys and values stored there.

    We’re at an early stage of debugging this plugin, with not a huge amount of time before deadline-day, so your co-operation is appreciated!

    Best wishes,
    David

    Thread Starter djarzyna

    (@djarzyna)

    Hi David,

    GeoIP up and running. DB from 9. December 2014

    These are the table fields:

    (213, 28, ‘_order_key’, ‘wc_order_5486e11e73493’),
    (214, 28, ‘_order_currency’, ‘EUR’),
    (215, 28, ‘_prices_include_tax’, ‘no’),
    (216, 28, ‘_customer_ip_address’, ‘87.167.220.148’),
    (217, 28, ‘_customer_user_agent’, ‘Mozilla/5.0 (Windows NT 6.1; rv:34.0) Gecko/20100101 Firefox/34.0’),
    (218, 28, ‘_customer_user’, ‘1’),
    (219, 28, ‘_billing_country’, ‘DE’),
    (220, 28, ‘_billing_first_name’, ‘Dirk’),
    (221, 28, ‘_billing_last_name’, ‘Jarzyna’),
    (222, 28, ‘_billing_company’, ”),
    (223, 28, ‘_billing_address_1’, ‘Pestaxxxx 99’),
    (224, 28, ‘_billing_address_2’, ”),
    (225, 28, ‘_billing_postcode’, ‘27749’),
    (226, 28, ‘_billing_city’, ‘Delmenhorst’),
    (227, 28, ‘_billing_state’, ”),
    (228, 28, ‘_billing_email’, ‘xxxxxx@gmail.com’),
    (229, 28, ‘_billing_phone’, ‘+99 9999 999999’),
    (230, 28, ‘_shipping_country’, ‘DE’),
    (231, 28, ‘_shipping_first_name’, ‘Dirk’),
    (232, 28, ‘_shipping_last_name’, ‘Jarzyna’),
    (233, 28, ‘_shipping_company’, ”),
    (234, 28, ‘_shipping_address_1’, ‘Pestaxxxx 99’),
    (235, 28, ‘_shipping_address_2’, ”),
    (236, 28, ‘_shipping_postcode’, ‘27749’),
    (237, 28, ‘_shipping_city’, ‘Delmenhorst’),
    (238, 28, ‘_shipping_state’, ”),
    (239, 28, ‘_payment_method’, ‘cheque’),
    (240, 28, ‘_payment_method_title’, ‘Cheque Payment’),
    (241, 28, ‘_order_shipping’, ‘0’),
    (242, 28, ‘_order_discount’, ‘0’),
    (243, 28, ‘_cart_discount’, ‘0’),
    (244, 28, ‘_order_tax’, ‘4.56’),
    (245, 28, ‘_order_shipping_tax’, ‘0’),
    (246, 28, ‘_order_total’, ‘28.56’),
    (247, 28, ‘vat_compliance_country_info’, ‘a:4:{s:6:”source”;s:29:”geoip_detect_get_info_from_ip”;s:4:”data”;s:2:”DE”;s:4:”meta”;a:2:{s:2:”ip”;s:14:”87.167.220.148″;s:4:”info”;O:11:”geoiprecord”:14:{s:12:”country_code”;s:2:”DE”;s:13:”country_code3″;s:3:”DEU”;s:12:”country_name”;s:7:”Germany”;s:6:”region”;s:2:”06″;s:4:”city”;s:8:”Grasberg”;s:11:”postal_code”;s:5:”28879″;s:8:”latitude”;d:53.183300000000002683009370230138301849365234375;s:9:”longitude”;d:8.983300000000014051693142391741275787353515625;s:9:”area_code”;N;s:8:”dma_code”;N;s:10:”metro_code”;N;s:14:”continent_code”;s:2:”EU”;s:11:”region_name”;s:13:”Niedersachsen”;s:8:”timezone”;s:13:”Europe/Berlin”;}}s:15:”taxable_address”;a:4:{i:0;s:2:”DE”;i:1;s:0:””;i:2;s:5:”27749″;i:3;s:11:”Delmenhorst”;}}’),
    (248, 28, ‘_recorded_sales’, ‘yes’),
    (249, 28, ‘_recorded_coupon_usage_counts’, ‘yes’),
    (250, 28, ‘_edit_lock’, ‘1418125753:1’),
    (251, 28, ‘_edit_last’, ‘1’),
    (252, 28, ‘_transaction_id’, ”),
    (253, 28, ‘_download_permissions_granted’, ‘1’),
    (254, 28, ‘_completed_date’, ‘2014-12-09 13:49:35’);

    Plugin Author David Anderson

    (@davidanderson)

    Great, thanks. The info is there, as you can see. So, it’s just the plugin not displaying it. I will look into this.

    David

    Plugin Author David Anderson

    (@davidanderson)

    Hi,

    Found + fixed in release 1.1.1. Now working again in WC 2.0, 2.1 and 2.2 (it was broken in 2.2).

    David

Viewing 4 replies - 1 through 4 (of 4 total)
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